About HBADA Payment

When you shop with us through our local stores - like https://jp.hbada.com/ for Japan - we make sure to process your payments in Japanese Yen. But if you're using a credit card, your bank might charge you a little extra, usually around 1-3%, because it's an international purchase. So it's a good idea to check with your bank before you place an order, just to see what their fees are like. On the other hand, if you're using PayPal, you probably won't have to worry about those extra fees, because PayPal takes care of the currency conversion for you.

When a payment doesn't go through, it's usually because of one of a few common issues.

• Insufficient funds or credit limit reached: Please check your card balance or credit limit.
• Bank security blocks: Some banks flag furniture purchases as unusual activity, especially for first-time Hbada customers. Call your bank to authorize the transaction.
• Billing address mismatch: Ensure your entered address matches your card statement exactly.
• Security verification incomplete: Your payment didn't go through because of a security check. You should see if your bank sent you a message or notification to confirm it was really you trying to make the payment.
• PayPal account issues: Verify your PayPal account has a valid funding source.

Still having trouble?
Try using a different payment method or reach out to our support team at service@hbada.jp - just be sure to include your order number and a screenshot of the error so we can help you out.

Your payment is authorized immediately at checkout and charged within 24 hours of order confirmation. For pre-order items, you may be charged upon reservation. All transactions appear as "HBADA" or "HBADA FURNITURE" on your statement.

We offer a few different ways to pay for our services - whatever is easiest for you. HBADA accepts all major payment methods, including credit and debit cards: Visa, Mastercard, American Express, and Discover. You can also use JCB, Maestro, Diners Club, and Union Pay to make a payment. Digital Wallets: PayPal, Apple Pay, Google Pay.

Yes. HBADA operates an official Amazon storefront in the Japan, US, UK, and EU markets.

HBADA maintains dedicated regional stores with localized shipping:

• Japan: jp.hbada.com — all 47 prefectures, including Okinawa
• United States: hbada.com — all 50 states
• United Kingdom: hbada.uk — mainland UK and Northern Ireland
• European Union: hbada.eu — most EU member states
• Canada: hbada.ca — all provinces and territories

For regions not listed above, contact service@hbada.eu with your location—we may be able to arrange special shipping for bulk orders or business purchases.

When you shop through our local stores, you won't have to worry about any extra fees. We've got everything taken care of - HBADA handles all the import logistics and taxes for you, right from the start. When you place an order in Japan, the price you see already includes consumption tax.

When you buy something from a store that's not in your area, like ordering from hbada.com if you live in Japan, you might have to pay extra fees for importing it. To avoid any surprise costs, we think it's a good idea to use a store that's local to you.

We've got you covered when it comes to keeping your payments safe. At HBADA, we use Shopify Payments and PayPal, which are both PCI-DSS compliant, so you can trust that your money is in good hands. When you're checking out, your card details are encrypted, and we never store them on our servers. Plus, all of our checkout pages have SSL encryption, which means you'll see HTTPS in the address bar.

Once your order has been handed over to the shipping carrier, it will be delivered within 1-4 business days. Please note that the number of days required may vary slightly depending on the delivery address and the carrier's situation.